Is there a deposit I must pay?

-Yes, there is a $100.00 deposit that must be paid.  This deposit goes towards the wedding package

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Can I cancel and still get my deposit back?

-Normally we can work with you if circumstances warrant a cancellation. Under our contract we will set a date that you will receive the deposit back if you let us know of the cancellation by then. 

What about weather caused cancellations?

-We understand you do not control the weather, therefore we can normally work our schedule around to accommodate you for a different date.  If weather causes a concern during the event, the Franklin and Franklin Media personal retains all rights to make the decision to continue filming, if the wedding has started the deposit is non-refundable

When must I pay my remaining balance?

-We must have the remaining balanced to be paid before the final copy is released.  Some will pay the remaining balance the day of the wedding others like to wait until the final copy is ready to be sent.

I don't understand the package options?

We want you to be fully aware of what your package will include.  Don't hesitate to give us a call and we will help you to choose your package options or discuss any questions you may have.

Can I see a demo?

Yes, just contact us and we will send you a full wedding DVD.

What is the eight week guarantee?

-We will present you with the final copy of your wedding in less than 8 weeks, if we do not you get your wedding free. 

What is the time frame of making my wedding?

-Normally we will film the wedding on a Saturday and then 3-8 weeks from that Saturday the final copy will be sent to you by mail or you may pick it up.  You and others who have ordered a copy of the DVD will receive the Final copy 3-8 weeks from your wedding day.

I would like to meet with you before I decide on if I should use you all?

-This is perfectly fine and in fact we prefer this way because each persons wedding is different and this allows us to talk with you about what you would like your video to be like. 

Do you charge for a meeting?

-Not unless this meeting is more than 40 miles from us.  We do wave this charge if you decide to have us film your wedding. The charge is .40 a mile after the 40th mile. If the wedding is going to be done more than 40 miles from us then they may be an additional charge this will all be written into the contract.

How involved must I be with the film crew?

-We believe in unobtrusive videography and we don't won't to take any of your special day away from you.  By us being at the rehearsal and meeting with you we want to make the videography of your wedding fun and enjoyable.