WEDDINGS

Is there a deposit I must pay?

-Yes, there is a $100.00 deposit that must be paid.  This deposit goes towards the wedding package

.

Can I cancel and still get my deposit back?

-Normally we can work with you if circumstances warrant a cancellation. Under our contract we will set a date that you will receive the deposit back if you let us know of the cancellation by then. 

What about weather caused cancellations?

-We understand you do not control the weather, therefore we can normally work our schedule around to accommodate you for a different date.  If weather causes a concern during the event, the Franklin and Franklin Media personal retains all rights to make the decision to continue filming, if the wedding has started the deposit is non-refundable.

When must I pay my remaining balance?

-We must have the remaining balanced to be paid before the final copy is released.  Some will pay the remaining balance the day of the wedding others like to wait until the final copy is ready to be sent.

I don't understand the package options?

We want you to be fully aware of what your package will include.  Don't hesitate to give us a call and we will help you to choose your package options or discuss any questions you may have.

Can I see a demo?

Yes, just contact us and we will send you a full wedding DVD.

What is the eight week guarantee?

-We will present you with the final copy of your wedding in less than 8 weeks, if we do not you get your wedding free. 

What is the time frame of making my wedding?

-Normally we will film the wedding on a Saturday and then 3-8 weeks from that Saturday the final copy will be sent to you by mail or you may pick it up.  You and others who have ordered a copy of the DVD will receive the Final copy 3-8 weeks from your wedding day.

I would like to meet with you before I decide on if I should use you all?

-This is perfectly fine and in fact we prefer this way because each persons wedding is different and this allows us to talk with you about what you would like your video to be like. 

Do you charge for a meeting?

-Not unless this meeting is more than 40 miles from us.  We do wave this charge if you decide to have us film your wedding. The charge is .40 a mile after the 40th mile. If the wedding is going to be done more than 40 miles from us then they may be an additional charge this will all be written into the contract.

How involved must I be with the film crew?

-We believe in unobtrusive videography and we don't won't to take any of your special day away from you.  By us being at the rehearsal and meeting with you we want to make the videography of your wedding fun and enjoyable.  

  LIVE EVENTS

1) What types of live events do you film?

There are many live events which can be filmed the following list is just a short example, if your event is not listed be sure to give us a call to discuss how your event could be filmed.

-School Graduations

-School Plays

-Choir Performance

-Band Competitions

-Sporting Events

-Various Shows

-Concerts

-Christmas Plays

-Retirement Parties

-Lectures

-Cheer Competitions

-Much More

2) How is the show/event put onto DVD?

Once we film the show/event we then edit the show using Adobe CS4 software and build a customized DVD along with a DVD box and a disc designed by our graphics department.

3) How many cameras do you use?

Each event is different on the amount of cameras which we us.  At the very minimum we will use two high performance digital broadcast cameras along with two cameramen.  We also bring a sound technician to help with capturing the sounds of the event.

4) What if I have multiple shows of the same program?

We attempt to capture multiple performances of the show to allow us to have extra angles of the event.  We then edit the DVD to make it was one show.  Many times during a show like a performance or stage show the performers may perform better during one segment one night - by capturing multiple shows we can use the best performances on the DVD.  Pricing is adjusted to the number of times we film a show.  Many times shows have just one performance or clients wish for us to just film one show, the option is all up to you.

5) How involved must I be with the production company?

Because live events can be very hectic and you are working on producing your show you do not have time during the show to talk with us.  Once the show starts we will not interfere with the show in anyway. On many shows we come to the rehearsal and make a production plan.  If we are going to have any trouble with any shots we will work this out with you well before the program starts.

6) How do we set up you all to film our event?

First give us a call  (865) 654-8831 or e-mail (franklinandfranklin@hotmail.com) to see if we have the date available.  If the date is available we will arrange a meeting with you to discuss pricing and the event.  This meeting can be done vie phone, face to face, or via e-mail.  You can then decide if you would like us to film your event and we will then compose a contract for you to sign along with work out with you the finer details of the event. 

7) Do you all charge to meet with me for discussing pricing options?

No we do not charge for the meeting unless we must travel over 50 miles.  This fee is also waived if you agree to have us film the event at our meeting.

8) What if I must cancel my event?

Cancelation fees are done on a case by case basis and our worked out during the meeting and in the contract.

9) Who must retain rights to film at the event?

It is the responsibility of you to retain all rights to film.  If problems arise and Video of the event is not allowed Franklin and Franklin Media accepts no responsibilities.